If your staff cannot conduct themselves as business professionals, your organization will not succeed. This is true for non-profit agencies just as it is for private business.
Below is information on a series of BASIC courses, which build the foundational skills necessary to tackle the more complex issues facing public and private sector organizations today. The BASICS are the common sense that is not often common practice in today’s work environment. Following the BASICS is a list of workshops that go beyond BASIC performance and allow organizations to reach new heights.

Mastering the BASICS Workshops:
• Overview: Why It Is Important to Operate as a Business

101's
• The Importance of Being a Professional
• Meetings
• Setting and Managing Priorities
• Operating from an Assertive Base

Working Effectively with People
• Communication
• Feedback
• Personal Operating System
• Interpersonal/Group Skills

Exceptional Business Behaviors
• Decision Making
• Conflict
• Problem Solving
• Delegation

Beyond the BASICS Workshops:
• The Basics of a Balanced Scorecard
• Building Winning Teams
• How to Build a Change-Agile Workplace
• Buying Recognition Without a Buck
• Subject Matter Experts
• The Meyers-Briggs Type Indicator
• 360° and Upward Feedback

Leadership Development:
• Welcome to Supervision: Transitioning from Individual Contributor to Manager